5-13-2025 12:13am

Lebanon's Dunkin' Franchisee Owners Named Franchisee of the Year

Beth Callahan Editor

Pat Gilligan, President and CEO, Chris Zimmerman, Chief Operating Officer and Travis Sensabaugh, QSR President

WARREN COUNTY, OH -- The Gilligan Company, a premier multi-brand franchisee headquartered in Cincinnati, Ohio, has been awarded the prestigious Franchisee of the Year for 2024 honor by Inspire Brands, parent company of Dunkin’. This accolade recognizes the top-performing franchisee among over 900 operators nationwide.

The award celebrates franchisees who exemplify the Dunkin’ system's core values: delivering an outstanding guest experience, expanding the brand with purpose, investing in team development, giving back to their communities, and demonstrating leadership among peers. The Franchisee of the Year is considered the highest recognition a Dunkin’ operator can receive—highlighting not only business excellence, but also philanthropy and cross-system collaboration.

“To be recognized as Franchisee of the Year by Inspire Brands is a tremendous honor and a reflection of the dedication our entire team brings to the table every day,” said Pat Gilligan, President and CEO of The Gilligan Company. “We are proud to represent the Dunkin’ brand with passion, and we look forward to continued growth and impact in the communities we serve.”

The Gilligan Company, which recently opened A Dunkin in Lebanon, currently operates 60 Dunkin’ locations across Ohio, Indiana, Kentucky, and Colorado, with continued expansion planned in 2025 and beyond. The company’s growth strategy is built on operational excellence, strong leadership, and a deep-rooted commitment to the communities it serves.

Earlier this year, senior leaders from The Gilligan Company traveled to Boston to formally accept the Franchisee of the Year award during Inspire Brands’ annual recognition event. Representatives included:

Pat Gilligan, President and CEO
Chris Zimmerman, Chief Operating Officer
Travis Sensabaugh, QSR President

The Gilligan Company remains a leader in the food and beverage franchise industry and continues to set the standard for excellence in operations, community involvement, and brand representation.